Your personal data and the protection of your privacy are very important to us, we have made several changes to our privacy policies and processes in order to be in compliance with the General Data Protection Regulation. We care about your personal data and take great care in its collection and use. All the data you provide us are only used for administrative processing, statistical, presentation and dissemination of products and services marketed in the real estate mediation business. The information is solely and exclusively used by our network and agents according to their autonomous and independent management. If you wish to exercise any of your rights, access, portability, rectification or forgetfulness, you must do so via email email@example.com.
The interaction with our site should be beyond interesting also a good experience for all users, so that you can take advantage of all the possibilities of interaction and all the services we offer you may be necessary to providein some of your personal data. There are several contact forms on our website that aim to allow contact with a D’Oliveira Agent who will help you with your request. Some of these forms ask for basic contact information such as your name, email and phone number, while others ask for more detailed information such as your address. In all the forms we have taken care to collect only the minimum information necessary to provide you with the service you ask for. In no case is it obligatory to give us any personal data but if you do not do so we may not be able to provide you with the service you want. Users can also have a more direct connection to agents and interact in a secure way so it’s easier to find their dream home or sell their home faster.
Who has access to your information?
Whatever contact form you use on our website you have our assurance that your information will only be shared with our agents and never anyone else. You will normally be contacted by the Agent and your request for contact regarding a property will be acted upon.mento do seu pedido de contacto relativo a um imóvel.
How do we protect your personal information?
In the D’Oliveira world, your information can only be accessed by a D’Oliveira agent using a username and password. Outside our Franchisees group, your information can only be accessed by the subcontractor’s staff, +Clients Marketing Solutions Inc, which is responsible for the development and maintenance of Wesite. Your personal information is always stored on secure servers that respect and comply with all requirements of the GDPR in terms of protection and processing of personal data.
Right of access to personal data
According to the GDPR, any citizen has the right of access to your personal data stored on our servers. We give you the possibility to request this access through the Access to your personal data page.
You also have the right to request the portability of your data, this means that we give you the possibility to receive your data in a common format that you can use to transfer to another entity.
Right to Oblivion
The GDPR also gives the right to request the forgetfulness of your personal data to D’Oliveira. When this process is completed all personal data that can directly or indirectly identify someone will have been anonymized.
To exercise your right to oblivion, click the Forget my Data button in the email you will receive after requesting access to your data on the page.
As a customer you will also be able to request that they stop contacting you. In cases where you have had a commercial relationship with D’Oliveira as a transaction of a property or have used in the past any service D’Oliveira reserves the right to keep your information during the mandatory legal period.
In these cases although it is not possible to exercise the right to oblivion you can choose not to be contacted and no longer receive Marketing emails, New Properties that may interest. The Stop Communications option interrupts any communication sent from this platform.